Terms and Conditions

Welcome to ARTE MUSEUM LAS VEGAS LLC.!
These Terms of Service ("Terms") are a legally binding agreement between you ("you," "your," or "user") and ARTE MUSEUM LAS VEGAS LLC. ("we," "us," "our," or " ARTE MUSEUM LAS VEGAS LLC."). By accessing or using our website, products, or services (collectively, the "Services"), you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you shall not use our Services.

Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms may be updated or modified by us from time to time without notice, and it is your responsibility to review them periodically. Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms.

Eligibility

Our Services are open to individuals of all ages. We welcome families, children, and offer special discounts to [Military Personnel, Seniors aged 65+, and Students] who can prove their identity with a valid ID or other appropriate identification documents, while infants aged 3 years or under enjoy free admission. By using our Services, you represent that you are eligible for any discounts or free admission based on your age, military service, or the age of your accompanying family members.

Your Account

To access certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login information, and you are solely responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

Privacy

Your use of our Services is also governed by our Privacy Policy, which can be found at the bottom of the main website. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.

Prohibited Activities

You agree not to use our Services for any unlawful or prohibited purpose. You may not engage in any activities that could harm, disable, or impair the proper functioning of our Services. Prohibited activities include, but are not limited to;

  • Gaming purposes - Any activity that require licensed and/or is regulated by, under the control of, or subject to the jurisdiction of, the Nevada Gaming Commission or the Nevada Gaming Control Board or successor authorities
  • Dumping of hazardous waste/materials
  • Smoking
  • Illicit use of drugs or/and soliciting
  • Illicit use of any kind of weapons
  • shall be no discrimination against, or segregation of, any person or group of persons on account of sex, sexual orientation, gender identity or expression, race, color, religion, ancestry, national origin or disability, in the leasing, subleasing, transferring, use or enjoyment of the Premises
  • performances of any kind

Contact Us

If you have any questions or concerns about these Terms or our Services, please contact us at info-lv@artemuseum.com

Refund and Exchange Policy

At ARTE MUSEUM LV LLC., we value your satisfaction with our services. Please review our refund and exchange policy carefully:

Refunds:
We do not offer refunds for tickets purchased on our platform.

Exchanges:
Ticket exchanges are only available for the same ticket type.
Exchanges must be requested at least 3 hours before the booked timeslot.
To request an exchange, please contact our customer support team using the contact information provided below in the "Contact Us" section.
We appreciate your understanding of our policy, as it helps us maintain efficient operations and provide the best possible experience for all our visitors.

Privacy Policy and Data Protection:

At ARTE MUSEUM LAS VEGAS LLC., we take your privacy and data protection seriously. We collect and use your personal information in accordance with our Privacy Policy, which outlines how we gather, store, and utilize your data. By using our services, you agree to our Privacy Policy, and you should carefully review it to understand how we handle your information.

Updates and Modifications:
ARTE MUSEUM LAS VEGAS LLC. reserves the right to modify, amend, or update these Terms of Service at any time, without prior notice. Changes to these terms will be effective when posted on our website or when you are otherwise notified of such changes. It is your responsibility to regularly review these Terms to stay informed of any updates. Your continued use of our services after any modifications indicates your acceptance of the revised Terms.

User Responsibilities

By using ARTE MUSEUM LAS VEGAS LLC. ("Service"), you agree to adhere to the following responsibilities:

  1. Compliance with Laws:
    You must comply with all applicable laws and regulations when using our services. This includes but is not limited to laws related to copyright, trademark, privacy, and defamation.
  2. Account Security:
    You are responsible for maintaining the security of your account credentials. Do not share your login information, and if you suspect unauthorized access, notify us immediately.
  3. Accurate Information:
    You must provide accurate and up-to-date information when creating an account or using our services. Misleading or false information is not permitted.
  4. Content Guidelines:
    When submitting content, comments, or reviews, you agree to follow our content guidelines. We reserve the right to remove or restrict content that violates these guidelines.
  5. Prohibited Activities:
    You may not engage in any of the following activities when using our services:
    • Harass, threaten, or harm others.
    • Transmit spam, malware, or other malicious content.
    • Attempt unauthorized access to our systems or others' accounts.
    • Violate intellectual property rights, including copyright and trademark.
    • Use our services for illegal or unethical purposes.
  6. Respect for Others:
    Treat fellow users and our staff with respect and courtesy. Hate speech, discrimination, or abusive behavior will not be tolerated.
  7. Reporting Violations:
    If you encounter a user violating these responsibilities or any part of our Terms of Service, please report the violation to our support team promptly.

Failure to comply with these user responsibilities may result in the suspension or termination of your account and access to our services. We reserve the right to take appropriate action in response to violations, which may include legal remedies if necessary.

Intellectual Property Rights

  1. Ownership of Content:
    All content, including but not limited to text, images, graphics, logos, trademarks, audio, video, software, and any other materials provided through our service, is the intellectual property of ARTE MUSEUM LAS VEGAS LLC. or its licensors. You are granted a limited, non-exclusive, and non-transferable license to access and use this content for personal, non-commercial purposes, subject to these Terms.
  2. User-Generated Content:
    By submitting or posting content on our service, you grant ARTE MUSEUM LAS VEGAS LLC. a worldwide, irrevocable, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing and promoting our service. You represent and warrant that you have the necessary rights to grant us this license for any content you submit.
  3. Trademarks:
    All trademarks, service marks, logos, and trade names displayed on our service are the property of ARTE MUSEUM LAS VEGAS LLC. or third-party owners. You are not granted any rights to use these trademarks without the written permission of ARTE MUSEUM LAS VEGAS LLC. or the respective owners.
  4. Copyright Infringement:
    We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyright has been infringed by content on our service, please follow our designated procedures for reporting copyright infringement.
  5. Content Removal:
    ARTE MUSEUM LAS VEGAS LLC. reserves the right to remove, disable, or modify any content that violates intellectual property rights or these Terms of Service, without prior notice.
  6. Third-Party Content:
    Our service may include content provided by third parties, including user-generated content and advertisements. ARTE MUSEUM LAS VEGAS LLC. does not endorse or assume any responsibility for this third-party content. Any questions or concerns regarding third-party content should be directed to the respective third-party providers.

User-Generated Content

  1. Content Submission:
    ARTE MUSEUM LAS VEGAS LLC. may allow users to submit or post content, including text, images, videos, reviews, comments, and other materials ("User-Generated Content") on our service. By submitting User-Generated Content, you agree to comply with these Terms of Service and the following guidelines:
  2. Ownership and Responsibility:
    You retain ownership of your User-Generated Content. However, by submitting it to our service, you grant ARTE MUSEUM LAS VEGAS LLC. a worldwide, irrevocable, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User-Generated Content for the purpose of providing and promoting our service.
  3. Content Guidelines:
    When submitting User-Generated Content, you agree not to:
    • Post or transmit content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
    • Infringe on the intellectual property rights, privacy rights, or any other rights of third parties.
    • Use our service for spamming, advertising, or other unauthorized promotional activities.
    • Impersonate any person or entity or provide false information.
    • Violate any applicable laws or regulations.
  4. Content Review:
    ARTE MUSEUM LAS VEGAS LLC. reserves the right to review, monitor, and moderate User-Generated Content on our service. We may remove or disable content that violates our Terms of Service or content guidelines without prior notice.
  5. User Responsibility:
    You are solely responsible for the User-Generated Content you submit. You acknowledge that ARTE MUSEUM LAS VEGAS LLC. does not endorse, control, or guarantee the accuracy, quality, or legality of User-Generated Content. Any reliance on User-Generated Content is at your own risk.
  6. Reporting Violations:
    If you encounter User-Generated Content that violates our Terms of Service or content guidelines, please report it to our support team. We appreciate your assistance in maintaining a positive user experience.
  7. Removal of Content:
    ARTE MUSEUM LAS VEGAS LLC. reserves the right to remove, disable, or modify any User-Generated Content that violates our Terms of Service or content guidelines, as well as suspend or terminate user accounts associated with such violations.
  8. Backup and Retention:
    We do not guarantee the backup or retention of User-Generated Content. You are advised to maintain your copies of any content you submit to our service.

Indemnity

You agree to indemnify and hold harmless ARTE MUSEUM LV LLC., its affiliates, partners, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees), and penalties arising out of or relating to:

  1. Your Use of the Service: Your use of ARTE MUSEUM LV LLC.'s services, including but not limited to any content you submit, transmit, or access through the service.
  2. Violation of Terms: Any violation of these Terms of Service or any other agreement with ARTE MUSEUM LV LLC. or its affiliates.
  3. Violation of Rights: Any violation of the rights of third parties, including but not limited to intellectual property rights, privacy rights, or any other legal or equitable rights.
  4. Unauthorized Activities: Any unauthorized activities or conduct by you in connection with the service.
  5. Legal Actions: Any claims, actions, demands, or legal proceedings brought by third parties against ARTE MUSEUM LV LLC. based on or related to your use of the service.
  6. User-Generated Content: Any content submitted by you that infringes upon the rights of third parties or violates applicable laws.

ARTE MUSEUM LV LLC. reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with ARTE MUSEUM LV LLC. in asserting any available defenses.
This indemnity provision shall survive the termination of these Terms of Service and your use of ARTE MUSEUM LV LLC.'s services.

Dispute Resolution and Arbitration

  1. Dispute Resolution: Any disputes or claims arising out of or relating to these Terms of Service or the use of our service will be resolved as follows:
  2. Informal Resolution: Prior to initiating any formal dispute resolution procedures, you agree to contact us at [contact email] to attempt to resolve the dispute informally. We will make good faith efforts to resolve the dispute.
  3. Arbitration: If the dispute cannot be resolved informally, you agree to resolve any claims exclusively through binding arbitration as following.
    Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Terms of Service to arbitrate, shall be determined by arbitration in Las Vegas before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
  4. 4. Class Action Waiver: You and ARTE MUSEUM LV LLC. agree that any claims must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Governing Law

1. Governing Law: These Terms of Service are governed by and construed in accordance with the laws of Nevada, USA, without regard to its conflict of law principles.

Limitation of Liability

1. Limitation of Liability: To the fullest extent permitted by applicable law, ARTE MUSEUM LV LLC., its affiliates, and its respective officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the service; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the service; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or (f) user-generated content or the defamatory, offensive, or illegal conduct of any third party.

Modification of Terms

  • 1. Changes to Terms: ARTE MUSEUM LV LLC. reserves the right to modify or revise these Terms of Service at any time, at our sole discretion. We will provide notice of such changes by posting the revised terms on this page with the "Last Updated" date indicated at the top.
  • 2. Notification of Changes: You agree to review these Terms of Service periodically to become aware of any modifications. Your continued use of our service after any changes to these Terms of Service will constitute your acceptance of those changes.
  • 3. Objection to Changes: If you do not agree with the modifications to these Terms of Service, you may terminate your account and cease using our service. Continued use of our service after the effective date of any changes will be deemed as your acceptance of the revised Terms of Service.

Termination

  • 1. Termination by User: You may terminate your account and cease using ARTE MUSEUM LV LLC.'s services at any time by following the account termination process provided on our platform.
  • 2. Termination by ARTE MUSEUM LV LLC.: We reserve the right to suspend or terminate your account and access to our services at our discretion, without prior notice, for reasons including but not limited to:
    • Violation of these Terms of Service or other incorporated agreements or guidelines.
    • Conduct that may harm ARTE MUSEUM LV LLC., other users, or third parties.
    • Requests by law enforcement or government agencies.
    • Unexpected technical or security issues.
  • 3. Effect of Termination: Upon termination of your account, you will lose all access to the data associated with your account may be deleted at ARTE MUSEUM LV LLC.'s discretion.
  • 4. Survival: Sections such as "Intellectual Property Rights," "User-Generated Content," "Privacy Policy," "Limitation of Liability," "Indemnity," and "Governing Law" shall survive the termination of these Terms of Service.

Notification Procedures

ARTE MUSEUM LV LLC. may provide notifications to you via email, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by ARTE MUSEUM LV LLC. in our sole discretion.

ARTE MUSEUM LV LLC. reserves the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification as described in these Terms of Service and our Privacy Policy.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please don't hesitate to contact us using the following information:

  • Company Name: ARTE MUSEUM LV LLC.
  • Address: 63 CENTERCITY 2F (3716 LV Boulevard South, Suite 208)
  • Email: info-lv@artemuseum.com

Last Updated: Oct, 10, 2023